Cookies Policy

This Cookies Policy explains how Sky Crown Casino uses cookies and similar technologies when you visit or use our website. It should be read together with our Privacy Policy and any applicable website terms. Cookies help us operate the website, remember certain choices, understand how visitors use our services and support a safer, more reliable online experience.

Sky Crown operates under licences issued by the Curaçao Gaming Authority (CGA) with reference 144359, the Autonomous Office of Foreign Affairs (AOFA) of Comoros under licence ALSI-202509073-FI2, and the Tobique Gaming Commission holding licence number 0000064.

1. What are cookies?

Cookies are small text files that a website places on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise your device and remember information about your visit. Cookies may be set by the website you are visiting, known as first-party cookies, or by another service that supports features on the website, known as third-party cookies.

We may also use similar technologies, including pixels, tags, web beacons, software development kits and local storage. These technologies can perform functions similar to cookies, such as recognising a device, recording interactions or measuring the performance of a page. In this policy, we use the term cookies to refer to cookies and similar technologies unless the context requires otherwise.

Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be linked with other information associated with your account, device or use of our services. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy laws.

Why cookies are used

To make the website function properly and provide requested features.
To maintain session information while you move between pages.
To support account access, security checks and fraud prevention.
To remember preferences and choices made during a visit.
To understand how visitors use the website and identify areas for improvement.
To measure the effectiveness of content, communications and advertising where permitted.
To help present information that is more relevant to your interests.

2. Types of cookies we may use

Strictly necessary cookies

These cookies are needed for core website functions. They may support navigation, page security, account sessions, age and location checks, responsible gambling controls, payment-related processes and other services you request. Without these cookies, some parts of the website may not operate correctly. Because they are essential to the operation or security of the website, they may not be able to be switched off through standard preference tools.

Functional cookies

Functional cookies allow the website to remember choices you make. For example, they may remember language, display or accessibility preferences, or help provide features you have requested. If you disable these cookies, some personalised features may not work as intended, although you may still be able to access basic website functions.

Analytics and performance cookies

Analytics cookies help us understand how visitors interact with the website. They may record information such as pages visited, time spent on a page, general device information, browser type, approximate location and the way a visitor arrived at the website. This information is generally analysed in an aggregated or pseudonymised form. It helps us monitor performance, find technical issues and improve the design, content and usability of our services.

Advertising and marketing cookies

Where permitted and used, advertising or marketing cookies may help measure campaigns, limit repeated advertisements and provide content or promotions that may be more relevant to a visitor. These cookies may be placed by us or by selected service providers acting on our behalf. They may recognise a browser or device over time and across websites. We do not use cookies to avoid or replace responsible gambling requirements, and marketing activity remains subject to applicable laws, permissions and user preferences.

Security and compliance cookies

Some cookies and similar technologies help protect the website and our users. They may assist with detecting unusual activity, preventing unauthorised access, identifying technical abuse, supporting account protection and meeting legal or regulatory obligations. These technologies may operate whether or not you have enabled optional cookies where they are necessary for security, compliance or the delivery of a service you have requested.

3. Third-party services and links

Some website functions may be provided with the assistance of third-party service providers. These providers may use cookies or similar technologies to deliver services such as analytics, security, hosting, payment support, customer assistance, content delivery or campaign measurement. Third-party cookies are controlled by the relevant provider and may be subject to that provider’s own privacy and cookie policies.

We take reasonable steps to select service providers that handle information appropriately. However, we do not control the privacy practices of independent third parties. You should review their policies if you want to understand how they collect, use or retain information through their technologies.

Our website may contain links to external websites or services. Those websites are not controlled by Sky Crown Casino, and this Cookies Policy does not apply to them. A link does not necessarily mean that we endorse the external website or its practices. We recommend checking the privacy and cookie information provided by any external website before using it.

Information collected through cookies

Depending on the cookie and the purpose for which it is used, information may include an online identifier, IP address, browser and device details, operating system, referring page, pages viewed, actions taken, approximate location, session dates and times, and preferences selected on the website. We may combine this information with other information where this is necessary to provide services, maintain security, meet obligations or improve the website.

We do not intend for cookies to collect information that is unnecessary for their stated purpose. We also expect users to keep their account credentials confidential and to use a secure, up-to-date browser and device.

4. Managing and disabling cookies

You may be able to manage optional cookies through the cookie preference tool displayed on the website. You can also change cookie settings through your browser. Most browsers allow you to view stored cookies, block some or all cookies, delete existing cookies, or receive a warning before a cookie is stored.

Open your browser’s privacy or security settings.
Review the available cookie or site-data controls.
Choose whether to allow, block or delete cookies.
If available, select your preferences for individual websites or categories of cookies.
Close and reopen your browser if necessary for the changes to take effect.

Browser controls vary between providers and devices. For instructions, consult the help information supplied with your browser or device. You may also be able to use device-level controls for mobile applications or operating systems.

If you block or delete cookies, parts of the website may become unavailable or may not work correctly. You may need to re-enter information, repeat preferences or complete security checks more often. Blocking optional cookies should not normally prevent access to essential website functions, but disabling necessary cookies may affect account access, security, transactions, responsible gambling tools or other requested services.

Cookie choices are generally specific to the browser and device used to make them. If you use several devices or browsers, you may need to set your preferences separately on each one. Deleting cookies may also remove your stored preferences, so the cookie notice may appear again.

5. Changes, privacy and contact

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, our service providers, legal requirements or our privacy practices. When we make changes, we will publish the updated version on this page and revise the effective information where appropriate. Your continued use of the website after an update may indicate that you have reviewed the revised policy.

This policy explains cookies only. Our Privacy Policy provides further information about how personal information is collected, used, disclosed, stored and protected. Our website terms contain additional rules about using Sky Crown Casino services, and responsible gambling information explains the tools and support available to help users manage their play.

If you have a question about this Cookies Policy, your cookie preferences or the handling of information collected through the website, please use the contact or support option made available on the website. Do not include unnecessary sensitive information when making an enquiry. We may need to verify your identity before responding to a request concerning personal information or account data.

By continuing to use the website, you acknowledge that cookies and similar technologies may be used as described in this policy, subject to the choices and controls available to you and any requirements of applicable Australian law.