Responsible Gaming

Sky Crown Casino supports a safer and more informed approach to gambling. Gambling should be an enjoyable leisure activity, not a way to make money or deal with financial, personal or emotional difficulties. Take time to understand the risks, set limits that suit your circumstances and only gamble with money you can afford to lose.

Sky Crown operates under licences issued by the Curaçao Gaming Authority (CGA) with reference 144359, the Autonomous Office of Foreign Affairs (AOFA) of Comoros under licence ALSI-202509073-FI2, and the Tobique Gaming Commission holding licence number 0000064.

Gamble responsibly

Gambling involves risk, and there is no guaranteed way to win. Results are determined by chance or by the rules of the relevant game, and past results do not predict future outcomes. You should never chase losses, increase your stakes to try to recover money or treat gambling as an alternative to employment, saving or investment.

Before you play, decide how much time and money you are comfortable spending. Consider your personal circumstances, including your income, financial commitments and responsibilities to others. A gambling budget should come from disposable funds only. It should never come from rent, mortgage payments, household bills, essential living costs, borrowed money or funds intended for someone else.

Keeping gambling within clear boundaries can help you remain in control. Take regular breaks, avoid gambling when you are upset or under the influence of alcohol or other substances, and make sure gambling does not interfere with sleep, work, study, relationships or daily responsibilities.

Set a spending limit before you begin and do not exceed it.
Set a time limit and stop when that time has passed.
Keep track of your deposits, wagers, wins and losses.
Do not borrow money or sell belongings to fund gambling.
Do not chase losses or assume a win is due after a losing run.
Take regular breaks and make time for other activities.
Avoid gambling if you are affected by alcohol, medication or other substances.
Ask for help early if gambling is becoming difficult to control.

If gambling stops feeling like a choice or becomes a source of stress, it is important to pause and seek support. You do not need to wait until a serious problem develops before taking action.

Recognising signs of gambling harm

Gambling harm can affect anyone, regardless of age, income, experience or background. It may develop gradually, and some people may not recognise the warning signs at first. Changes in mood, finances, relationships and everyday routines can all indicate that gambling is becoming harmful.

Consider taking a break and seeking support if you or someone close to you experiences several of the following signs:

Spending more time or money gambling than planned.
Thinking about gambling frequently or finding it difficult to focus on other things.
Trying to win back money that has been lost.
Increasing bet sizes to achieve the same excitement.
Feeling restless, irritable or upset when trying to cut down or stop.
Hiding gambling activity, losses or account information from family and friends.
Borrowing money, missing payments or using credit to gamble.
Selling possessions or using savings to continue gambling.
Gambling to escape stress, sadness, loneliness or other difficult feelings.
Gambling affecting work, study, sleep, health or relationships.
Feeling guilt, regret, anxiety or hopelessness after gambling.
Making repeated attempts to stop or cut down without success.

If these signs sound familiar, stop gambling and speak with a qualified support service, health professional or trusted person. If you feel unsafe or are experiencing a mental health crisis, contact emergency services or an appropriate crisis support service in your area.

Tools to help you stay in control

Sky Crown Casino may provide account and gambling management features designed to help players make informed decisions. The options available to you may depend on the service, account status and applicable requirements. Read the information shown in your account carefully and choose limits that are realistic for your circumstances.

Deposit and spending limits

A deposit or spending limit can restrict the amount you add or spend over a selected period. Set a limit before you play and review it regularly. A limit is most effective when it reflects your genuine budget rather than the maximum amount you might be able to access.

Time reminders and breaks

Use available session reminders to keep track of how long you have been playing. Regular breaks can help you reassess your decisions and avoid playing for longer than intended. When taking a break, leave the game and do something unrelated to gambling.

Self-exclusion

If you need more than a short break, consider self-exclusion. Self-exclusion is a formal request to restrict or close access to gambling services for a chosen period or under applicable arrangements. It is intended for people who want stronger protection from gambling. Once requested, restrictions may apply according to the relevant process and cannot necessarily be removed early.

Account closure and support

You can ask Sky Crown Casino about available options for reducing or stopping access to your account. If you believe gambling is harming you, say so clearly and ask for responsible gambling assistance. Do not open another account or use another person's account to get around a restriction. Account restrictions are an important safety measure and should be respected.

Decide whether you need a limit, a temporary break or self-exclusion.
Use the relevant account setting or contact the available support channel.
Follow any instructions required to confirm your request.
Remove gambling apps, bookmarks and saved payment methods where appropriate.
Tell someone you trust so they can support your decision.
Seek independent advice if gambling has affected your finances, health or relationships.

Support, safety and player protection

Responsible gambling is a shared responsibility. Sky Crown Casino aims to provide clear information and practical tools so players can make informed choices. Players are responsible for providing accurate information, keeping account details secure and using the available controls when needed.

Gambling services are intended for adults who meet all applicable eligibility requirements. Do not allow children or other unauthorised people to access your account. Keep passwords, devices and payment methods secure, and log out when using a shared device. If you believe a minor or another person has accessed your account, stop using the account and seek assistance through the available support channel.

Do not gamble on behalf of another person, let another person gamble through your account or ask someone else to make decisions for you. Account sharing can undermine player protection measures and may breach applicable terms. Be cautious of anyone promising guaranteed wins, secret systems or a way to recover losses. No strategy can remove the risk involved in gambling.

If gambling has caused financial difficulty, consider speaking with an independent financial counsellor. A health professional or gambling support service can help with urges, stress, anxiety and relationship concerns. Support is available even if you have only noticed early warning signs.

For questions about responsible gambling tools or account restrictions, use the support option available through the Sky Crown Casino website or your account. Do not delay asking for help. A request to pause or restrict gambling should be treated seriously, and you can also seek independent support from a qualified service in Australia.

This page provides general information and is not a substitute for professional financial, medical or counselling advice. Requirements, tools and processes may change, so review the current information available through your account and the applicable Sky Crown Casino terms. If gambling is affecting your wellbeing, finances or relationships, taking a break and speaking with an appropriate support service is a positive first step.